hello. Today, we are going to learn how to report voice phishing and how to stop payment and refund. Voice phishing continues to occur every year. Last year, there were about 39,900 cases of ‘voice phishing’ that occurred nationwide, and the amount of damage exceeded 770 billion won. To combat these increasingly heinous crimes, we too need to learn more about them.
Voice Phishing-Report-and-Account-Payment Suspension-Refund-Method
Voice Phishing-Report-and-Account-Payment Suspension-Refund-Method
Learn how to report voice phishing and get a refund
1. How to report voice phishing
Phishing is a compound word of private data and fishing, and is a type of financial fraud. And among phishing scams, voice phishing refers to finding out the other person’s personal information (bank password, resident registration number, address, card number, etc.) over the phone and using it for illegal purposes. First, let’s look at how to deal with and report voice phishing when it occurs. In addition to voice phishing, damage from electronic financial frauds such as smishing, pharming, and memory hacking can also be reported in the same way.
First, report the electronic financial fraud to the National Police Agency (112) or the Financial Supervisory Service (1332). If you have already sent money to the other party, you should immediately ask the bank to suspend payment to your account.
2. Account suspension and refund method
2.1) How to stop payment to the account
Since 2015, to prevent voice phishing, the law has changed so that when you transfer more than 1 million won to your account, you can withdraw from an ATM after 30 minutes. That is why, if you have deposited money into your account due to voice phishing, you must contact the bank and request a stoppage within 30 minutes. 보이스피싱 신고
2.2) How to cancel account suspension 좋은뉴스
Usually, the account used for voice phishing is most likely a compromised account. Therefore, when you apply for account suspension, you are often contacted by the owner of the stolen account. In this way, if the other party is also a victim, the account suspension must be lifted as soon as the money is returned. There are two ways to cancel the payment suspension.
The first is to contact the counselors at the same time bank, one to deposit money and the other to cancel the payment suspension.
Second, the other party deposits money first, and then the account is suspended.
The important point here is that you should never release the payment suspension first. Even if the other party says that they will send the money immediately if the payment suspension is lifted first that they need to spend money due to an urgent matter, they must receive the money first and then release the payment suspension. That’s because the other person’s circumstances are good, but you can’t tell if that person is a scammer or not.
If the other party sent money, you can now cancel the account suspension. It takes time to fill out the cancellation application form and talk to the counselor, so you should allow at least an hour to visit the bank.
2.3) Summary
We have summarized what has been said so far.
Contact the police station or the Financial Supervisory Service to report the damage to the voice phishing
After that, contact the bank, notify the police, and apply for account suspension (it is important to do this within 30 minutes)
When the owner of the suspended account is contacted, the money sent is refunded.
If you have received your money back, apply for cancellation of account suspension
Today, we learned how to report voice phishing and how to stop payment and refund. Today I will end my post here.