I can easily use Kakao Bank as an app. You can do everything from account creation to money transfer, deposit, and loan without the hassle of going to the bank. Since there are no offline banks, you have to use the customer center when you need to do something urgently. Then I find out where the customer service center is and how to contact them. Let’s learn about the customer center phone number and how to connect to a representative.
Kakao Bank Customer Center Kakao Talk Counseling Staff
☆ Table of Contents ☆
1. Kakao Bank Customer Center Phone Number
2. Kakao Bank accident reporting phone number
3. How to connect to a Kakao Bank agent
4. Finished
1. Kakao Bank Customer Center Phone Number
Kakao Bank Customer Center phone numbers are divided into various types depending on the type of inquiry. Because it is subdivided, you will be able to receive a quick answer if you call the place that suits you. However, you should be aware that segmentation means that if you make a mistake, the call may be disconnected while continuing to connect to the relevant business office.
Customer Center Main Number: 1599-3333
Report various accidents: 1599-8883
Kakao Bank phone number (verification of authenticity): 1599-6774
Senior Citizens Only Number: 1599-8500
Overseas call: +82-2-6420-3333
For general deposit, card, loan, and app inquiries, contact us on weekdays from 08:00 to 18:00.
Inquiries regarding housing mortgage, rent deposit loan, and foreign exchange are available on weekdays from 09:00 to 18:00.
You can also check the authenticity by connecting your Kakao Bank phone number to check voice phishing. To check the authenticity of advertisements or text messages suspected of impersonating Kakao Bank, consultation is available 365 days a year and is said to be available 24 hours a day.
2. Kakao Bank accident reporting phone number
Kakao Bank’s main accident reporting number is 1599-8888.
To report loss of card, loss of OTP, or loss of mobile phone, call Customer Center (1599-3333) and press the connection number below to connect immediately.
After connecting to the customer center at 1599-3333, press 0 for employee connection / 1 for loss report / 8 for voice phishing accident report.
Kakao Bank Customer Center Consultation Guide
3. How to connect to a Kakao Bank agent
We will tell you how to connect to a counselor through the Kakao Bank app.
1) After running the Kakao Bank app, click the three settings (***) dots at the bottom.
2) Go to the settings screen and click the customer center (person wearing headphones) icon.
Kakao Bank Customer Center
Go to Kakao Bank Customer Center
4) When you enter the customer center, you can use two methods. KakaoTalk consultation/phone consultation is available.
5) If you click on phone consultation, you can check the dedicated number for customer center/various accident reports/loan consultation and connect right away.
Kakao Bank customer center phone consultation
Kakao Bank customer center phone consultation
6) If you click the KakaoTalk consultation button, you can receive consultation through KakaoTalk customer center and chatbot (AI).
7) If you select and click the menu for the inquiry you want, the chatbot (AI) will quickly respond.
Kakao Bank Customer Center KakaoTalk Award
Kakao Bank Customer Center Kakao Talk Consultation
8) If you want to receive answers directly from a counselor rather than a chatbot through KakaoTalk consultation, click the [Send message to Chatbot] window and you will see the [Connect to counselor] icon right next to it. Click this to send a chat to a customer service staff member and receive an answer.
Kakao Bank Customer Center Kakao Talk consultation staff connection
Kakao Bank Customer Center Kakao Talk consultation staff connection
If you connect to the customer center through the Kakao Bank app, you can make a phone call if you want a phone consultation.
Chatbot consultation through KakaoTalk and chat consultation through connection to a counselor are also available, so you can use it in any way you want.
finished
When something urgent happens or a problem suddenly arises, learn how to find the Kakao Bank customer service center. If you forget the customer service center number, log into the Kakao Bank app and remember to set it at the bottom. As long as you remember that you can consult directly by phone in the settings and connect to the customer service center through KakaoTalk, you will be able to calmly solve your problem.