These days, many people rent and use a water purifier at home. There are quite a few water purifier rental brands. One of the representative rental companies is Woongjin Coway. In addition to water purifiers, Woongjin Coway also offers rental services for a variety of products, including air purifiers, bidets, and mattresses. Let’s take a look at the phone number and contact information to contact Woongjin Coway’s customer center when you experience any inconvenience or require after-sales service while using a rental product, as well as how to apply to the service center.
First of all, Woongjin Coway AS-related customer support is provided through three main routes. There is a way to leave a 1:1 inquiry on the website, a quick way to inquire through KakaoTalk through KakaoTalk, and the most common way to inquire at a call center through a phone consultation at the customer center.
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In the case of 1:1 inquiries, you can leave a question by writing your question or content directly on the Woongjin Coway website. For 1:1 inquiries, you have to write a message and have time for the other party to confirm, so if the matter is urgent, it is better to choose another method.
You may receive a faster response to a KakaoTalk inquiry than a 1:1 inquiry, but nothing is faster than a direct phone consultation at a call center. The Woongjin Coway call center phone number is 1588-5200. Emergency consultation is available 24 hours a day, 365 days a year, but other basic consultation hours are from 09:00 to 18:00 on weekdays and from 09:00 to 14:00 on Saturdays, so you must contact us according to the consultation hours.
When you contact the Woongjin Coway call center, you are not connected to a counselor right away, but are connected by ARS voice guidance. If you want a quick connection, it is a good idea to check the ARS code above in advance and then connect.
Also, if you need to move or need separate relocation installation, you can call the call center, but please note that you can also apply for AS and relocation installation directly on the PC and mobile websites.