Let’s briefly share the Daegu City Gas Customer Center phone number and consultation hours. The city gas supply company in Daegu is Daesung Energy. Unlike electricity, city gas has different suppliers depending on the region. Daesung Energy is located in Daegu, and you can easily check this on your gas bill.
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Daegu City Gas Customer Center Phone Number Summary
Daegu City Gas Customer Center Phone Number: 1577-1190
Customer Center operating hours: Weekdays, Saturdays, and public holidays 09:00-18:00
Closed on Sundays
Daesung Energy Customer Center website cyber.daesungenergy.com
Daegu City Gas Customer Center phone number is 1577-1190. Consultation hours are from 9:00 to 18:00 on weekdays, Saturdays, and public holidays, and are closed on Sundays. In the past, I did it on Sundays too, but these days it seems like all Sundays are off. Therefore, you must request a visit except on Sundays, and you must apply at least 2-3 days in advance to be able to use it on the desired date.
You can call Daesung Energy Customer Center and use the speed dial number below.
No. 1: Moving and connecting gas appliances
Number 2: Inquiry regarding gas shutoff for non-payment of bills
No. 3: Fee inquiry and payment
No. 4: KakaoTalk bill application and automatic transfer
No. 5: Consultation on gas fee reduction system
No. 6: Apply for document issuance service
No. 7: Emergency report of singer leakage, odor, etc.
No. 8: Guide to using city gas
No. 9: Inquiry regarding excessive charges
Number 0: Connect to an agent
These days, you can apply for moving in or out through KakaoTalk or online. However, when using KakaoTalk, you must carefully check whether the account is official or not. I think it would be better to use a phone connection if possible.
Collection of frequently asked questions related to Daegu city gas use
What should I do about moving out or moving in and stopping gas supply?
You can apply through our call center, customer center, or website 2-3 days before moving in or out. An LC technician from the service center will visit the unit and provide safety measures for the gas facility and settle the usage fee for the day for the unit moving out. The unit will also assist in writing a usage contract and using gas.
* User ID is required
How do I pay the fee when moving out?
With the advance reservation system implemented, if you contact the customer center 2-3 days before moving out, a service center technician will visit you on the reservation date, check the meter instructions, and settle the bill and process the payment on site. There are no travel expenses or closing costs for this. You only have to pay the cost you used on the spot.
I’m trying to replace my gas range. What should I do?
If you request combustion device connection (replacement) service from the customer center 2-3 days before replacement, an LC technician from the service center will visit and connect the device. At this time, separate costs are incurred. Service requests can be made through the Daesung Energy Customer Center website or mobile app.
Is it possible to visit today?
Advance reservations are required for driver visit services such as moving in/out or combustor connection. Therefore, same-day reception visits are not possible. You can use the service after making a reservation in advance through our customer center (1577-1190) 2 to 3 days before the visit request date, excluding Sundays.
Is it possible to visit on Sunday?
It is said to be closed every Sunday from April 2019. Therefore, inquiries and applications are available from 9:00 to 18:00 on weekdays, excluding Sundays.