cgv 고객센터 전화번호If you have any inquiries or inconveniences regarding the use of CGV stores or apps, you can consult the call center by phone or 1:1 inquiry.
1. cgv phone consultation
– cgv customer center phone number: 1544-1122
– Operating hours (consultation hours): Weekdays 09:00 ~ 18:00 (closed on weekends and holidays)
(However, in the case of ARS automatic response counseling, it is available 24 hours a day, 365 days a year)
2. cgv KakaoTalk chatting and e-mail inquiry
In addition to telephone counseling, cgv provides KakaoTalk chatting counseling and e-mail inquiry services. After signing up with KakaoTalk Plus, you can ask questions or click the KakaoTalk Chat Inquiry or Email Inquiry buttons on the cgv homepage.
Go to cgv homepage customer center
If you have any questions or inconveniences related to using CGV cinemas, you can quickly resolve them by contacting us through the methods mentioned above. However, if consultation is not possible because the customer center is not operating, or if it is difficult for you to make a call, you need another method.
There is a Frequently Asked Questions (FAQ) menu in the Customer Center menu on the CGV website, and in that menu, frequently asked questions and answers are well organized. In the FAQ, the list of questions is categorized by item such as reservation/ticketing, ticket/payment method, membership/clip service, VIP related, discount benefit, movie theater use, special theater, gift shop, homepage/mobile, etc., so it is easy to find what you are looking for. After accessing the site below, you can select a category or enter a search term directly to find what you need.
Go to cgv Customer Center Frequently Asked Questions
When using a movie theater, there are cases where you accidentally leave things behind. We will tell you how to find things if you lose them after using the cgv cinema. At cgv cinemas, lost items are stored on-site as soon as they are found, and when requested, items are checked after identity verification.
Three ways to find items lost at cgv cinemas
1. Visit the on-site ticket office and inquire: You can check whether you have it or not and file for loss
2. Call the cgv customer center at 1544-1122 to apply for loss
3. Customer center on the cgv homepage – Receive a loss report through e-mail inquiry
TEL. 02.1234.5678 / Pangyoyeok-ro, Bundang-gu, Seongnam-si, Gyeonggi-do
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