I think I should first tell you that ADT Caps changed its name to SK Shielders on October 26, 2021. The company name SHIELDERS is a combination of shield, which means shield or protect, and earth, which means us, and contains the meaning of a company that protects our mode. Today we will learn how to use the ADT Caps Customer Center or SK Shielders Customer Center.
Access the SK Shielders website and select the [Customer Support] menu at the top of the main screen. Among the sub-items, select the [Quote confirmation and A/S] item and click the [Simple A/S application] item.
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You can easily report inconveniences only to physical security ADT Caps video security, Caps unmanned security, and Caps access security services. If you would like a phone consultation, please call the main number: 1800-6400.
Next, let’s look at simple consultation. You can request a free consultation by selecting your name, phone number, and desired consultation time. However, you must agree to the collection and use of personal information, and if you do not agree, you cannot use the simple consultation service.
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Collection items include customer names and phone numbers, and the purpose is to establish transaction relationships such as service consultations. Collected personal information is stored for 6 months after information is entered.
There is also an ADT Caps customer center application, which can be found on the App Store and Play Store. This is a service that provides expense information and contract information to CAPS customers anytime, anywhere through their smartphone. Main functions include checking real-time expense status, checking expense release history, checking and modifying emergency contact information for expense locations, checking contract information and billing information, and reissuing tax invoices by email.