Let’s learn about the KB Insurance Customer Center phone number.
KB Insurance Customer Center
KB Insurance Customer Center Phone Number
Representative call center
1544-0114
(Contract management, accident report, compensation)
Overseas 82-1544-0114
Call Center ARS Information – Weekdays (09:00 ~ 18:00)
1. Information on automobile accident registration and compensation personnel
[1] Accident report
[2] Text message from automobile compensation manager
2. Request for car breakdown dispatch
3. Information on actual medical expenses and accident insurance claims
[1] Issuance of insurance claim form by fax
[2] Invoice text message information
[3] ARS compensation manager contact information text message
[0] Counselor connection
4. Actual loss, health, pension, driver contract inquiry/change/cancellation/new subscription
[1] Customers who subscribed to insurance through home shopping or credit card companies
[2] ARS contract details text message
[3] Virtual account issuance and instant transfer service
[4] Contract inquiry, change, termination, new subscription
[0] Counselor connection
5. Loan
[1] ARS insurance contract loan inquiry and application
[2] Inquiry and application for contract loan for executives and employees and business family members
[0] Counselor connection
6. Car insurance contract inquiry/change/cancellation new subscription
1. Direct car insurance subscription consultation
2. ARS short-term driver special contract change
3. ARS contract details text message
4. Text message guidance on required documents
5. Direct issuance of car registration certificate
6. Contract inquiry, change, termination
0. Connect to a counselor
7. Customer complaint reporting and ARS usage fee information
1. Complaint regarding car insurance
2. Receipt of other inconveniences
3. ARS usage fee information
0. Connect to a counselor
1. Actual loss, pension insurance contract inquiry, change, cancellation, new subscription
2. Information on actual medical expenses and accident insurance claims
3. Car insurance contract inquiry, change, and cancellation
4. Breakdown dispatch and car accident report
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Call Center ARS Information – Late Night/Weekends/Holidays
1. Information on automobile accident registration and compensation personnel
2. Request for car breakdown dispatch
3. Fire and liability accident registration
5. Direct issuance of certificate and virtual account information
[1] Directly issuing vehicle subscription certificate
[2] Directly issuing payment certificate for income deduction
[3] Text message for virtual account issuance
[4] Information on virtual accounts for business families
6. Change of special contract for short-term driver through ARS
[2] Change of special contract for short-term drivers through ARS
7. Self-service for text message guidance on contract details and insurance claims
[1] Text message regarding actual cost insurance ARS contract details
[2] Automobile insurance ARS contract information text message
[3] Text message guidance for actual medical expenses claims
[4] Fax issuance of insurance claim form
* Listen again to the content
# Go back to previous step
Other ARS
Text message reception for speech and hearing impaired (24 hours a day, 365 days a year)
(Car accident report/breakdown dispatch)
010-5563-0114
Direct insurance subscription inquiry (Weekdays 09:00 ~ 18:00 / Saturdays 09:00 ~ 15:00)
1544-0077
Direct insurance long-term/general subscription inquiry (Weekdays 09:00 ~ 18:00)
1644-6413
General/long-term insurance product subscription inquiries (Weekdays 09:00 ~ 18:00)
1544-0800
Mail Order CS Call Center (Card/Home Shopping) (Weekdays 09:00 ~ 18:00)
1544-0115
Retirement Pension Call Center (Weekdays 09:00 ~ 18:00)
1544-9520
Loan Call Center (Weekdays 09:00 ~ 18:00)
1544-9110
Visible ARS weekdays (09:00 ~ 18:00)
1. Information on automobile accident registration and compensation personnel
2. Car breakdown dispatch
3. Information on actual medical expenses and accident insurance claims
4. Actual loss, health, and driver’s insurance
Contract inquiry/change/cancellation/new subscription
5. Loan
6. Car insurance contract inquiry/change/cancellation new subscription
7. Customer complaint reporting and ARS usage fee information
0. Connect to a counselor
# Connect via voice ARS
Visible ARS weekdays (late nights/weekends/public holidays)
1. Car accident registration
2. Car breakdown dispatch
3. Fire and liability accident registration
5. Direct issuance of certificate and virtual account information
7. Self-service for text message guidance on contract details and insurance claims
64. Change in special contract for short-term drivers
# Connect to voice ARS
For any other questions, please visit the Nonghyup Customer Center website.
Go directly to KB Insurance Customer Center website 👆