BC Card Customer Center Lost Report Phone Number
Hello, today I would like to find out the BC Card Customer Center loss reporting phone number and the BC Card Customer Service Center phone number.
First, the BC Card loss reporting phone number is ☎1588-4515, which is open 24 hours a day, 365 days a year.
☎♬1588-4515
If you click here to report loss,
A notice appears saying, “This is the BC Card Loss Reporting Center. Please enter your 13-digit resident registration number. To report loss or acquisition of a foreigner or corporate card, please press the asterisk (*).” You can quickly report the loss and suspend the use of the card by following the instructions.
BC Card Customer Counseling Center Phone Number
The general counseling phone numbers are ☎1566-4000 and ☎1588-4000, which operate from 09:00 to 18:00 on weekdays. There is usually a high volume of calls between 10:00 AM and 2:00 PM, so avoid this time if possible. If you do so, we can reduce the waiting time.
For quick guidance, it would be convenient to know the ARS usage number in advance.
BC Card Counseling Center Telephone Number Domestic: ☎ 1566-4000, ☎ 1588-4000 (Weekdays 09:00~18:00)
Overseas: ☎ 02-950-8600
Category Service Contents
8 Cancellation of lost card 1 Report loss
2 Loss cancellation
9 Frequently used menu such as usage level inquiry, payment amount inquiry, etc. 1 Usage level inquiry
2 Check payment amount
3 Gift card inquiry
4 Apply for short-term card loan
5 Approval text message service
No. 1 Individual member usage limit/payment amount/usage details information, etc.
No. 2 Individual business or corporate limit inquiry/payment amount/sales statement proof, etc.
**If you want guidance from a counselor at each step, if you want to hear ‘0’ again, if you want to move to the previous step, press the ‘* mark’ and press the ‘#’ button.
For example, if an individual member wants to check the payment amount, dial 1588-4000 → No. 2 → No. 1 → Enter card number or mobile phone number, asterisk (*) and date of birth → Enter issuing bank/password → No. 1 → No. 2 Payment amount You can proceed in this order.
However, for prepayment, payment date change, payment account change, card application, card cancellation, card loan, etc., you must contact the bank or card company that issued the card. For example, since I am using a BC card issued by Daegu Bank, if I want to change the payment date, I have to call Daegu Bank ARS at 1588-5050.
I looked at the BC Card website to report loss and find the phone number for the BC Card Customer Center. Personally, I found it difficult to find the customer center phone number at a glance. The customer service menu had very small text compared to other menus and was located in a corner, so I had to wander around looking for it for a while, and the phone number was written in very small letters at the bottom. It may feel somewhat unfriendly to people who are in a hurry to report a loss or are looking for the phone number of the counseling center.