이마트 재고확인[Digital Today Reporter Jo Jung-reum] E-Mart will open a ‘product search service’ for all stores on the 21st, which allows you to check stock availability or events in offline stores in advance through the app.
E-Mart plans to strengthen its shopping competitiveness by applying the product search system implemented in e-commerce to offline shopping through its product search service.
In the product search service of Emart App, information such as operation status, stock quantity, price, and events of products in the store can be checked.
Previously, through customer VOC (Voice of Customer) analysis, Emart identified that there is a demand for customers to know whether the product they want to purchase is operated and the price in advance before visiting the store, thereby preemptively resolving customer inconvenience and improving convenience. He explained that he had introduced a new service to do so.
Product search service inventory information can be checked when setting up a regular store after logging in to the E-Mart app, and is provided from 8:00 am to 11:00 pm. In the case of some fresh foods sold by weight in units of 100g, inventory information is not displayed due to their characteristics.
In addition, you can see the availability of E-Mart stores near your regular stores, and you can also check the satisfaction and reviews of other customers who have purchased the product through product search.
In addition, it provides real-time popular search word rankings that aggregate keywords most frequently searched by customers on an hourly basis, exposing real-time shopping trends, and providing keywords related to search contents through recommended search words.
E-Mart is focusing on enhancing offline shopping convenience through the E-Mart app. ‘Emart Pay’, which enables payment, benefits, and accumulation with a single barcode, and ‘Wine Grab’, which is equipped with useful shopping functions such as smart order same-day pickup, personalized wine recommendations, and barcode scanning, are representative examples.
