It is very convenient to purchase items using Coupang with rocket delivery. It’s a system that ships in one day, but I can’t help but wonder where my goods are. 쿠팡 배송조회
Rocket delivery is not applied to all products, and is applied to purchases of products with a rocket delivery shape for a total purchase of 19,800 won or more. If you are a member of Rocket Wow, you can receive rocket delivery without a minimum fee, but a monthly fee will be charged.
※ Coupang rocket delivery may be delayed depending on the circumstances of the delivery driver, but it is only a small part and details can be found below. 비지니스헬퍼
Coupang Rocket Delivery Tracking
Coupang Rocket Launches the Coupang homepage or app to check the items being delivered. The Coupang homepage can be accessed through the link below, and the app can be downloaded by searching for “Coupang” in the Google Play Store.
Check coupang rocket delivery
1. Coupang Login
Log in to Coupang to check the items you ordered.
2. Access My Coupang
If you access Coupang with a computer, click the person icon in the upper right corner, or if you access Coupang from a smartphone, touch the person icon in the lower center to move to My Coupang.
3. Order list
If you click the order list in My Coupang, you can check the list of products that are being shipped or have been delivered in the past.
In the order list, the delivery status is in the order of payment completion → product preparation → delivery start → delivery → delivery completion.
Payment complete: The buyer has completed payment for the product
Preparing the product: The seller is preparing the product to be sent to the buyer.
Start of delivery: The seller has finished preparing the product and the courier is scheduled to collect the product or has collected the product
In transit: the state in which the product is moving to the buyer
Delivered: The state in which the product has been delivered to the buyer
4. Delivery inquiry
You can check the rocket delivery by clicking on delivery inquiry from the product being shipped and viewing details, and you can check the delivery status, current location, and invoice number.
As it is a rocket delivery, most deliveries are delivered by the next day at the latest, unless there are special circumstances. If delivery delays are expected, you can check the phone number of the courier and inquire.
You can check the courier, orderer, product location by time, and delivery status by viewing details in the delivery inquiry.
Coupang-Rocket Delivery-Details-View
It shows the delivery status by classifying it according to time, and goes through the process of pick-up → arrival and departure at the center → arrival and departure at camp → delivery departure. If you have departed from the camp by approximately 1:00 PM, there is a very high probability that the package will arrive within the same day.
If there is a problem with delivery and you need to check the invoice number, you can click ‘View Details’ and check the invoice number through the numbers on the left.
※ Since you cannot contact the delivery driver separately, if a problem arises, you can quickly solve the problem by calling through your mobile phone and giving the confirmed invoice number.
rocket ship live location
You can check the delivery status according to time through ‘View details’ using the rocket delivery inquiry at the top.
The time displayed here is not in real time, so it is difficult to determine the exact real-time location. Roughly, you can check only for the purpose of checking which course your product is located on.
Coupang rocket delivery delay
Rocket delivery may sometimes be delayed during times when Coupang’s delivery volume is rapidly increasing. Fortunately, Coupang operates a 365-day consultation service to minimize inconvenience.
1. Customer Center
If you have logged in to Coupang with a computer, click 1:1 chat inquiry in the customer center at the top right. If you are using a smartphone, you can go to My Coupang by clicking Customer Center at the bottom.
2. Consultation
If you want a wired consultation, you can use 1577-7011, and you can contact the customer center via messenger through 1:1 chatting.
※ Both methods operate 365 days a year, 7 days a week
Coupang General Delivery Location Search
Not all products sold by Coupang support rocket delivery. Products without rocket delivery are operated by the same delivery system as general internet shopping malls.
After completing an order for a general delivery product, if the delivery status changes to ‘Delivery’, the courier company and invoice number will be displayed. Since regular delivery cannot check the real-time location, you can contact the courier and deliver the invoice number to determine the real-time location.
You can also access the homepage of the courier company and enter the invoice number to get an approximate location of the product. Representatively, you can check it on the homepages of CJ Logistics, Post Office Express, Hanjin Express, Lotte Express, and Kyungdong Express.
The reason Coupang’s rocket delivery is so fast
The reason Coupang’s rocket delivery can deliver faster than other couriers is because it owns intermediate bases.
A general courier goes to the seller, receives the goods, distributes them by region at an intermediate hub, and then delivers them to the buyer. On the other hand, Coupang Rocket Delivery owns goods in intermediate bases. Rocket delivery is possible because when a buyer purchases a product, it is delivered directly from the base through a courier driver.
There is bound to be a difference in the type and stock of products owned by intermediate bases by region. This means that a product that can be delivered by rocket in Seoul may not be possible in Incheon. Therefore, Coupang has established a system in which products that can be delivered by rocket are displayed differently depending on the receiving address.
Coupang Rocket Delivery Frequently Asked Questions
We have compiled answers to frequently occurring situations while using Coupang Rocket Delivery. Read it once and you will be able to deal with it without panic when a similar situation occurs.
Can I make a transaction with a seller who requests a transaction directly from the Coupang website?
Coupang does not allow direct transactions with sellers. If you ask for cash through a direct transaction, never respond, and report it to the fraudulent transaction reporting center at 02-2621-4699.
There is no product ordered, but a certain amount is paid every month.
If you signed up for Coupang Wow membership, you may be billed monthly. Go to My Coupang → Wow Membership Management to check whether you have signed up. You can cancel your WoW membership by canceling.
Can I choose dawn delivery or rocket delivery?
Early morning delivery cannot be changed to rocket delivery. If you purchase both early morning delivery and rocket delivery at the same time, it will be delivered in two parts.
I want to purchase Rocket Delivery for less than 19,800 won.
Rocket delivery can be purchased only when the amount exceeds the specified amount.
Returns cannot be accepted at My Coupang.
Order-made, installed products, fresh products, pure gold, etc. cannot be returned from My Coupang after they are shipped out. For more information, please refer to the information on the detail page.
It is convenient to check where my products are located through Coupang Rocket Delivery Tracking, and unlike other shopping malls, the return process is simple. Why not try stress-free shopping with Coupang?