Insurance-related questions and information on maturity insurance premiums and insurance contract loans can be answered with a single phone call. Today, we will find out the Heungkuk Life Insurance customer center or call center phone number and provide ARS information. Nationwide 1588-2288, overseas 82-31-789-9200, Banca 1588-2286, AM 1588-9382, Cross 1644-5757, toll-free 080-778-3600, FC support 1588-2138, The variable consulting number is 1877-6709.
<ARS Information>
No. 5 – Shortcut URL service
Insurance contract loan
Insurance premium virtual account payment
Accident insurance webfax application
Financial Plaza and Branch Information
ARS Return
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Number 0 – Connect to a counselor
Processing or repayment of insurance contract loans, credit, and real estate loans
Insurance premium payment, inquiry or automatic transfer account
Consultation on insurance benefits for accidents such as surgery, hospitalization, etc., and issuance of webfax or claim forms
Other insurance-related consultations
Cancellation refund and cancellation inquiries
Receipt of customer complaints
Inquiries regarding variable or corporate customers
Bancassurance consultation
No. 9 – ARS inquiry and processing
> No. 1 (Customers registering security card, OTP, password)
> No. 2 – Inquiry and application for cancellation refund
> No. 3 – Information on insurance benefits for surgery, hospitalization, injury, and death
> No. 4 – Issuance of insurance premium payment certificate
> Number 0 – Connect to a counselor
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> No. 2 (Customers without password)
> No. 1 – Insurance contract loan inquiry and principal interest inquiry
> No. 2 – Inquiry and application for cancellation refund
> No. 3 – Information on insurance benefits for surgery, hospitalization, injury, and death
> No. 4 – Issuance of insurance premium payment certificate
> Number 0 – Connect to a counselor
The service is available from 09:00 to 18:00 on weekdays for the call center, and from 09:00 to 22:00 on weekdays and from 09:00 to 18:00 on Saturdays for the automated information service. Call charges are 39 won per 3 minutes for landline calls, and calls are charged based on the rate agreed upon with the telecommunication company for cell phone or Internet calls.