In this article, we will learn about the Coupang customer service phone number. Coupang is an e-commerce powerhouse that everyone in Korea knows. Since opening in 2010, it has continued to grow and is currently ranked second in the industry, following Naver. Around 2010, there were many similar companies, but now Coupang has become a huge company with strong recognition through aggressive investment and continuous service improvement. However, there are many voices of concern because it is running a huge deficit every year. They are dominating the logistics industry through aggressive investments, but it is unclear when they will turn a profit. However, even in this situation, sales are continuously increasing and various new attempts are being made, showing off a presence that cannot be ignored. Anyway, there are probably many people who use Coupang because they are attracted to its fast delivery, and in this article, we will look at the Coupang customer service phone number.
Coupang customer service phone number information
Let’s go to the Coupang website to check the Coupang customer service phone number. If you go to the Coupang homepage, there is a customer service section at the top right. Click on this item.
Then, you will be taken to the Coupang Customer Center information page, where you can check the phone number.
Coupang Customer Center Phone Number: 1577-7011
Customer Center Operating Hours: 24 hours a day, 365 days a year
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The Coupang Customer Center is open at any time, so you can contact us right away and take action if a problem arises. If you have any questions, you can contact us at any time.
And at Coupang, we receive customer consultation through chat consultation. You can see the chat consultation button on the Coupang Customer Center website. When you press this button, a consultation window will immediately open, allowing you to inquire through chat.
Once you are connected to the chat consultation center, you can ask various Coupang-related inquiries and receive guidance, including inquiries about the product you ordered. You can also inquire about Coupang delivery, membership, etc.
Additionally, the Coupang Customer Center page organizes various inquiries in a question-and-answer format. We provide information on various Coupang services, including delivery inquiries, returns, exchanges, refund inquiries, regular delivery and payment-related matters.
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If you read this section carefully, you will be able to get a rough idea of Coupang’s services.
So let’s check a few things. If you ordered an item through Coupang and it shows as delivered even though you haven’t received the delivery, there are a few things to check. First, go to the order list item in the My Coupang menu to view delivery tracking.
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You can check the photos here and find out where the items are. Alternatively, you can check for places where you can collect it on your behalf, and consider the possibility of temporarily leaving it at a security office, a neighbor, or a nearby convenience store. If it is a rocket delivery product and you do not receive it, you can apply for an exchange or return. For seller-delivered products, you can use the Call the courier menu to talk to the courier.
If you apply for a regular delivery product from Coupang and want to cancel the product, you can do so through regular delivery management in the My Coupang menu.
If you are a frequent user of Coupang, it would be a good idea to read it as the information page provides helpful information on things you would like to know.