Here is a summary of Jin Air customer center phone number service information. Jin Air is a low-cost airline affiliated with the Hanjin Group. It began operating the Gimpo-Jeju route in 2008. If you check the card company discount, there are many ongoing events. If you visit the homepage, you can check various benefits. Let’s take a closer look at the Jin Air customer center.
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Jin Air customer center phone number
Jin Air homepage
Jin Air-homepage
If you visit the Jin Air homepage, you can check reservations, services, benefits, Navi Points, and G-B Store. You can check information about flight news, event zones, card discounts, advance seating, and in-flight meal orders. In the middle of the main screen, you can find information about flight reservation inquiries, boarding passes, and flight information.
Jin Air Homepage
Jin Air Customer Center Phone Number
Category Phone Number Consultation Hours
Jin Air Customer Center 1600-6200
02-6099-1200 09:00 ~ 18:00
Frequently Asked Questions (FAQ)
Frequently Asked Questions
You can resolve your questions by selecting the Frequently Asked Questions menu. You can learn about flight reservations (reservation/payment, change/refund, advance seat selection, Genie Plus seats, bundle services, issuance of other receipts, etc.), discount systems (family fare discount system, Jeju overseas honorary residents discount system, other affiliate discounts), promotions (Jin Market, Slim Jeans), and check-in (procedures).
You can check about baggage (carry-on, checked baggage, lost items on board, baggage compensation), customers in need of assistance, in-flight services, homepage, codeshare, and Navi Points.
Jin Air Baggage Regulations
※ Carry-on Baggage Regulations
One piece of 10kg per person is allowed
Permitted size: Total of three sides 115cm or less, maximum width 40*length 20*height 55cm or less
Additional permitted items: One of the following: laptop computer, handbag, briefcase
※ Items prohibited from being carried on board
Items that are hazardous to aviation safety according to customary laws
Scissors, awls, knives, tools, sports equipment, etc. are hazardous to aviation safety, so they can only be transported as checked baggage
Items permitted for carry-on can be checked on the Korea Transportation Safety Authority website
In addition, the following dangerous items are prohibited from being carried on board
Inflammable and flammable substances, large quantities of lighters, matches, lighter fuel, paint, thinner, oil burners, hemp, etc. Camping equipment
Portable butane gas cans, various spray cans, oxygen cans, underwater scuba oxygen tanks filled with high-pressure gas containers
Weapons, Explosives, fireworks, firearms, gunpowder, ammunition, tear gas sprayers for self-defense, fuel for lighters
Other dangerous items, corrosive substances, poisons, radioactive substances, magnetic substances, harmful/irritating substances
Items that may pose a risk to passengers, crew, aircraft and their payloads
※ Checked baggage
Domestic flights, Japan, Southeast Asia, Mainland China, Hong Kong, Macau, Taiwan 15 kg
Guam: 1 piece, 23 kg or less (sum of three sides within 158 cm)
Honolulu: 2 pieces, 23 kg or less each (maximum sum of three sides within 158 cm, sum of 2 pieces within 273 cm)
※ Infants under 2 years old
Domestic flights: 1 folding stroller or infant car seat
International flights: 1 piece of baggage weighing 10 kg or less or 1 folding stroller or infant car seat (total of 2 pieces)
※ The size of 1 piece of checked baggage is If it exceeds 203cm (width, length, height), it may be refused as checked baggage
※ The weight of one checked baggage cannot exceed 32kg, and if it exceeds, it must be separated and packed
Jin Air Customer Service
Jin Air – Customer Service
If you click on Jin Air Customer Service at the bottom of the homepage, you can select the frequently asked questions, customer feedback, and in-flight lost item search menus. If you have lost an item, select in-flight lost item search.
So far, we have summarized the Jin Air Customer Center phone number service guide.