Previously, there were subway lost and found centers in each region and each station, but with the establishment of an integrated lost and found system, you can now acquire and find items through the National Police Agency’s integrated lost and found portal (LOST112).
Lost items found on the subway will be stored at the relevant institution for a week, and if the person who lost them does not come to retrieve them, the items will be transferred to the local police station or lost and found center.
Subway Lost and Found Center Lost and Found Processing Process
If you discover that your item has been lost while using the subway after the train has left, you must report it to the customer service center. If you discover the loss late, you must report it to the final station or the lost and found service center.
At this time, if you tell us the exact exit time, you can check the train more quickly. In addition, it will be very helpful in finding lost items if you tell us which subway car you got off at.
Subway lost and found office
seoul
City Hall Station 02-6110-1122
Taeneung Station 02-6311-6766
Chungmuro Station 02-6110-3344
Wangsimni Station 02-6311-6765
busan
Seomyeon Station 051-640-7339
daegu
Banwoldang Station 053-640-3333
Incheon
Bupyeong Samgeori Station 032-451-3650
gwangju
Geumnam-ro 4-ga Station 062-604-8554
If you find a lost item on the subway, the lost item information is registered in LOST112 and stored at the lost item acquisition station until 10 a.m. the day after the day of loss.
After 10 o’clock the next day, lost items will be stored at the service center for 7 days from the date of acquisition, and if you do not come to retrieve them, the lost items will be handed over to the National Police Agency.
Find lost items at Subway Lost & Found Center
Access the LOST112 site
Lost and found items registered in LOST112, the National Police Agency’s comprehensive lost and found portal, provide information on items lost in the subway, as well as lost items found across the country on buses, sidewalks, and outdoors.
Enter lost item information
Select the item search for found items. At this time, enter item search information such as the type of lost item, area and period of acquisition, and name of the person who lost it.
At this time, select ‘Agencies other than the police (subway, airport, etc.)’ as the application category and ‘Subway’ as the acquisition location and search.
Check the results
If you enter lost item-related information and search for it, you can see a list of results for that information at the bottom of the screen.
If you select the item you think you have acquired, you can check detailed information.
Lost cell phone at subway lost and found center
If you lose your cell phone, you must first report the loss to your mobile carrier. Then, access www.lost112.go.kr and search for found items.
If a found item is searched, please call the storage location. If not, there is a time lag between when the finder reports it, so you need to check in often.
To track the location of a lost cell phone, you must contact the relevant telecommunication company. There is no separate location tracking system at the police station.
If a cell phone is reported to the police station as a stolen item, the item is transferred to the cell phone search call center for storage, and the model name and serial number are sent to the cell phone search call center. When the owner is found, the holder of the cell phone is contacted and returned to the owner.