오뚜기 고객센터 전화번호That’s why jinjjamppong is kept at home so that it doesn’t run out. Not long ago, I received compensation through the Ottogi customer center for poor packaging of ramen.
We will find out how to get a refund or compensation when there is a problem with the food purchased from Ottogi through the Ottogi customer center phone number and website.
Poor packaging of Jin Jjamppong
As above, if there is a problem with instant noodles or products purchased from Ottogi, you must call the customer center or file a report through the website to receive compensation or refund.
The Ottogi customer center phone number is divided into two.
● Ottogi Ramen Customer Center: 080 – 088 – 1212
● Ottogi Customer Center: 080 – 024 – 2311
For ramen, use the ramen customer center, and for other foods, use the Ottogi customer center.
Consultation hours are 8:30 a.m. to 5:00 p.m. Monday through Friday.
Then, let’s look at how to apply through the Ottogi website.
Please access the homepage first
Ottogi Homepage
If you scroll all the way up on the homepage, menus such as
Click Customer Consultation here, enter some personal information and submit.
If you apply through the website, we recommend that you apply over the phone as much as possible, as you will also have to consult over the phone.
Phone calls went through without waiting.
Now, I will give you the review of the exchange of Ottogi ramen due to defectiveness.
As in the previous photo, I bought 4 packs of Ottogi Jinjjambbong ramen and opened the package.
It’s uncomfortable to eat, and the price of ramen is expensive these days, but I wanted to get a refund or exchange for this, so I called the Ottogi ramen customer center.
The Ottogi Ramen customer center phone number is also written on the side of the ramen bag.
I called and bought 4 packs of jin jjambbong, but when I opened it, one said that the packaging was a bit torn, so it was a bit difficult to eat.
The agent kindly apologized right away and asked me to send a picture of the product packaging in a text message.
I sent a photo right away during the call.
In addition, he told me the serial number of the product and the location of the manufacturing date, and he asked me to call him, so he called me.
Ramen is packaged automatically, but sometimes the machine gets stuck in plastic, so the packaging doesn’t work properly.
I always eat jin jjamppong, so even if I get a refund, I will buy it again anyway, so I just said I would exchange the product.
Also, do not eat products with damaged packaging and ask them to discard them.
He let me know that it could be late due to the weekend, apologized again, and ended the consultation with the customer center in a good mood.
After hanging up the phone, I opened the ramen properly, and the top of the ramen was slightly peeled off, but the side was not wrapped at all.
Poor packaging of Jin Jjamppong
It was Friday when I called, so I thought I would receive the replacement product next week, but the ramen I requested for exchange was delivered the next day by courier.
Jinjjambbong reward review
I told you during the consultation that only one was defective and the other three were fine, but they sent me 4 packs of ramen.
A copy of the apology was also enclosed.
Ottogi customer center is kind and compensates right away if there is a problem, so if you have a problem when purchasing an Ottogi product, do not delay by calling or submitting a request on the website to get a refund or exchange.
Tag : Ottogi, Ottogi Customer Center
