삼성에어컨 서비스센터 및 전화번호 Samsung Air Conditioner Service Center and Phone Number

This is information about the Samsung Air Conditioner Service Center. If you need after-sales service for breakdowns or inspections, or if you need free inspection, relocation installation, or air conditioner cleaning service, please contact Samsung Air Conditioner Customer Service Center for a faster solution.

삼성에어컨 서비스센터

삼성에어컨 서비스센터

Samsung Air Conditioner Service Center
This year, compared to last year, the timing of turning on the air conditioner has become much earlier. Did you encounter any problems with your air conditioner that had been idle for a long time? The most frequently asked questions to the Samsung Air Conditioner Service Center are as follows.

Does it work?
Temperature settings
air conditioning and wind
smell
cleaning
etc

The period from May to August is when inquiries related to air conditioners flood. You may have difficulty getting through the phone or getting service on the date you want. There are some problems that require Samsung air conditioner after-sales service, but there are also many problems that you can solve on your own, so it is best to check first and apply for after-sales service.

 

 

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Guide to symptoms ⓐ Cold air comes out weakly. ⓑ It stops during operation or the power turns off. ⓒ There is a water leak in the indoor unit. ⓓ The remote control does not work. ⓔ There is a smell from the air conditioner. ⓕ The power does not turn on.

If you have any of the applicable symptoms, please refer to the air conditioner pre-check and symptom-specific guide. For inquiries regarding other symptoms, please use the Samsung Air Conditioner Customer Center below.

Samsung Air Conditioner Customer Center
Samsung Electronics operates its customer center in a variety of ways. The following is how to inquire about air conditioners.

Chatbot consultation
Email consultation
remote consultation
Sign language counseling
Reservation for phone consultation
Business trip service reservation
Main number: 1588-3366
Samsung Care Plus Consultation

The Samsung Air Conditioner Customer Center phone number is 1588-3366. You can call this number in case of a breakdown, previous installation, or problem. If you need air conditioner cleaning or maintenance, you can use it more conveniently by contacting Samsung Care Plus at 1588-4190. Please check in advance when the counselor is available.

 

Customer Center Operating Hours

Weekdays (Mon-Fri) 09:00-18:00, closed on Sat/Sun/Public holidays

 

There is a set time to connect with a counselor, but the technician may visit late in the evening, on weekends, or on public holidays. You can adjust the time. However, if it is not normal operating hours on weekdays, the travel fee may be increased.

The following is an after-sales service consultation service provided by Samsung Electronics Customer Center.

 

Samsung Electronics Service

Main number: 1588-3366

Chatbot consultation

Email consultation

remote consultation

Sign language counseling

Schedule a phone consultation

Business trip service reservation

Samsung Care Plus Consultation

 

 

Once you select the service you want, you will be connected immediately, but some consultations require you to log in. If you do not remember your ID and password, please use the ID and password search on the website or register as a member.

 

 

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Samsung air conditioner cleaning service
Samsung Electronics provides its own Samsung air conditioner cleaning service. It’s a product called Samsung Care Plus. It consists of a general purchase type and an annual subscription type. Air conditioners are divided into three types and the costs are as follows.

 

product
amount

ceiling air conditioner
168,000 won

stand air conditioner
166,000 won

wall air conditioner
105,000 won

 

 

For more information, please visit the Samsung Air Conditioner Cleaning Cost Information page and for more information on Samsung Care Plus products, please refer to the link below.

 

How to apply for Samsung Care Plus subscription inquiry│Samsung Electronics
We will tell you how to sign up for and view Samsung Care Plus, Samsung Electronics’ service program, and the service price. Samsung Care Plus Samsung Care Plus is for customers who purchase and use Samsung Electronics products.
star8353.tistory.com

 

The cost is not low, but it can be said to be cheaper than a private company. Still, if you feel it is expensive, learn how to self-clean a wind-free air conditioner. If there is no mold but the smell is strong, you may refer to the causes of air conditioner odor and how to remove it.

For reference, 2 in1 air conditioners are inverter air conditioners. Because it is energy efficient, you do not need to maintain it separately. It is better to keep it on than to turn it on and off. Be sure to develop the habit of drying it after use to prevent mold from forming. For information related to electricity bills, read 15 common sense tips for saving on air conditioner electricity bills.

 

How to calculate air conditioner electricity bill
It’s a hot summer where you worry about the electricity bill. Predict this month’s bill in advance using the air conditioner electricity bill calculation method. Calculating air conditioner electricity bills There are two ways to calculate air conditioner electricity bills. Calculating by hand
star8353.tistory.com

 

Service center reservation
In the past, you could also make an appointment to visit a service center, but that is no longer available. However, the air conditioner is a device that requires an on-site after-sales service visit reservation, so there is no need to use a service center store. If you would like to reserve a business trip service, go to the Samsung Service Center air conditioner business trip reservation. This service requires login.

 

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Air conditioner A/S breakdown inquiry
There is a high possibility that it is actually broken, but just in case, it is recommended that you first apply for air conditioner after-sales service at a Samsung service center and then find the problem through self-resolution.

 

This is a stand-alone air conditioner, and you can change it to wall-mounted or ceiling-type. For information related to error codes, refer to the Samsung air conditioner error codes below.

 

Air conditioner error code

Samsung air conditioner AP mode and other error solutions

Samsung air conditioner CF error

Collection of Samsung system air conditioner error codes

 

Free inspection
Samsung Electronics conducts free preliminary inspections every year from March to May. Travel expenses, inspection, and repair fees are free, but if there is a problem with a part, you may be charged a fee. After the free pre-inspection period ends, the price will change to the normal price.

Previous installation
Previous installation is one of the services of Samsung Care Plus. For a 2-in-1 product consisting of a stand and wall mount, previous installation is 382,000 won and re-installation is 269,000 won. Prices may vary; please check the Samsung Electronics previous installation price list.

Was this guide on how to use the Samsung Air Conditioner Service Center helpful? If it is difficult to contact customer service by phone, it may be a good idea to make a reservation by phone. Get good air conditioner service.
Source: https://star8353.tistory.com/entry/Samsung-Air-Conditioner-Service Center-1 [Knowledge Warehouse: Tistory]