MetLife Life Insurance is a global life insurance company that started in the United States. It sells various insurance products and operates a customer center for the safety and convenience of customers.
In this article, we will learn more about the MetLife Life Customer Center phone number, operating hours, branch locations, and insurance claim methods. If you are a customer of MetLife Life Insurance, you must read this!
Table of Contents
MetLife Life Customer Center phone number and operating hours
MetLife Life ARS short code
MetLife Life Regional branch location guide
MetLife Life Insurance claim method
In conclusion
MetLife Life Customer Center phone number and operating hours
To call the MetLife Life Customer Center, call the following numbers:
Domestic main phone number: 1588-9600
Calling from overseas: +82-2-2017-6700
The operating hours of the MetLife Life Customer Center are as follows:
Consulting hours: Weekdays 09:00 ~ 18:00 (closed on weekends and public holidays)
ARS hours: Contract-related inquiries – Weekdays 08:00 ~ 22:00, Saturdays 08:00 ~ 18:00 / Payment, deposit services – Weekdays 08:00 ~ 22:00, closed on weekends / Closed on Sundays and public holidays
Go to MetLife Life
When you call the MetLife Life Customer Center, you will hear ARS voice guidance. When you select the ARS that appears, a menu will appear on your smartphone screen for easier use. The ARS that appears can also be used on the MetLife Life homepage or MetLife One app.
MetLife Life ARS Shortcut Number
After calling the MetLife Life Customer Center, press the short cut number below to select the desired menu.
Payment of insurance premiums: 1
Check deposit history: 5
Cancellation of insurance: 1 > 1
Claim insurance: 2 > 1
Connect to a counselor: 0
You can receive the service you want quickly and conveniently by using the ARS short number.
MetLife Life Regional Branch Location Guide
If you have difficulty contacting the MetLife Life Customer Center by phone, you can visit a nearby branch and receive consultation. You can check the location of MetLife Life Regional Branches in the following ways.
On the MetLife Life homepage, click the [Customer Support] > [Find Branch] menu.
Select the city/province and city/county/district and press the search button.
Check the list of customer plazas (branches) and information such as address and phone number that appears in the search results.
There are about 30 MetLife Life branches nationwide, so it is convenient to select a location close to your residence or workplace.
MetLife Life Insurance Claim Method
You can easily claim MetLife Life Insurance through the Internet or your smartphone. Here’s how to file an insurance claim:
Log in to the MetLife Life Insurance website or the MetLife One app.
Click the [Claim] menu and select the insurance claim type.
Check the documents required for insurance claim and attach them as scans or photos.
Check the insurance claim details and click the Apply button.
You can receive detailed information on insurance claim by contacting the call center (1588-9600) or visiting a branch. The documents required for insurance claim vary depending on the type of insurance and the accident situation, so be sure to check the MetLife Life Insurance website.
Go to MetLife Life Insurance
In conclusion
We have learned about the MetLife Life Insurance customer center’s phone number, operating hours, branch locations, and insurance claim methods. MetLife Life Insurance provides various services for the convenience of customers, so please contact or visit us at any time if you have any questions or problems.