Dongbu Fire & Marine Insurance’s emergency dispatch service is an important service for the safety and protection of customers, which is one of the main roles of insurance companies. This service helps customers respond quickly and efficiently when they are in an emergency situation, which greatly helps minimize customer property loss and ensure safety.
One of the things you need to use this service is the emergency dispatch service phone number. This phone number is an important link that customers can contact immediately in the event of an emergency, and through this, Dongbu Fire & Marine Insurance’s experts can quickly arrive at the scene and take necessary measures.
Dongbu Fire & Marine Insurance’s emergency dispatch service
Dongbu Fire & Marine Insurance’s emergency dispatch service is a service that provides various services by using the DB Insurance emergency dispatch service quickly and accurately when an emergency situation occurs in a car.
The mobile emergency dispatch service provides the first mobile-based emergency dispatch service in Korea. There are two ways to access it: by accessing the website or by entering the company’s customer app.
The service is available 24 hours a day, and the conditions are that anyone with Dongbu Fire & Marine Insurance’s auto insurance can use it. When the application is complete, you can check the location of the dispatched technician in real time.
In addition, the service It is said that it can be used a total of 6 times based on the 1-year insurance subscription period. If there is a limit on the usage limit according to the terms and conditions, such as emergency dispatch and emergency refueling, the customer may incur a burden fee if it is exceeded.
📌Go to Dongbu Fire Emergency Dispatch Service
Customer Center Phone Number
You can call Dongbu Fire Emergency Dispatch Service at 1588-0100. For phone subscription to automobile insurance, call 1566-0015. The Internet Customer Center is 1600-0100.
▣ Customer Center Phone Number
Emergency Dispatch / Accident Report: 1588-0100
Internet Customer Center: 1600-0100
Phone Subscription to Automobile Insurance: 1566-0015
If you have used all the SOS services, you cannot subscribe additionally, and you can subscribe additionally during the subscription period if you were not subscribed at the time of initial subscription to automobile insurance (only 3 times are free service if you subscribe for a short period).
Operating hours are weekdays. 09:00~18:00 Saturdays 09:00~13:00 We are closed on Sundays and public holidays, so please note that we are closed.
▣ ARS Shortcut Number
Internet Insurance Subscription Inquiry
Auto Insurance Change/Cancellation Consultation
Sick Driver Travel Insurance Change/Cancellation Consultation
Certificate Issuance
Automobile Breakdown, Emergency Dispatch Request
Automobile Insurance Accident Report
Sick Driver Fire Insurance Accident Report
▣ Inspection Service Process
You can proceed with the inspection service in the following order: Service Reservation > Reservation Confirmation > Text Message Confirmation > Visit Promica World > Vehicle Inspection > Completion