When you are preparing to board a plane, if you have questions about your flight, such as your ticket, route, or baggage, where do you go to inquire? In this article, we will tell you how to connect to Korean Air’s customer service center and the phone number where you can talk to a representative.
We will provide detailed information on everything from the Korean Air customer service center phone number to operating hours, so please make sure to check it out to quickly resolve your flight-related inquiries.
Korean Air Customer Service Center
Korean Air Customer Service Center (Online)
You can easily consult with Korean Air’s customer service center online. You can search for Korean Air’s online customer service center on internet portal sites such as Naver or Daum. If you want to quickly access the Korean Air customer support homepage, you can access it directly through the link below.
Go directly to the Korean Air customer support page
You can inquire about advance seat assignments, refunds, mileage use, and baggage on the customer support homepage.
Korean Air customer support homepage
Korean Air customer service center representative number
If you have difficulty using the online customer service center or have complicated inquiries, you may prefer to contact us directly by phone. Korean Air’s customer service center representative number is as follows:
Korean Air Customer Center
If you have trouble connecting to the above representative number, there is another number you can connect to. The second number is 02-2656-2001. When connecting to the customer center by phone, there is a disadvantage that the waiting time may be long. Therefore, we recommend that you consider the waiting time in advance and connect the phone.
Korean Air Customer Center Operating Hours
The operating hours of the Korean Air Customer Center are different for domestic and international flights. Therefore, we recommend that you check the operating hours below and the route you wish to use before connecting the phone.
<Operating hours>
Domestic flights: 07:00 ~ 19:00 (Daily / Korean, English)
International flights: 07:00 ~ 22:00 (Daily / Korean)
24-hour operation (Daily / English)
09:00 ~ 19:00 (Daily / Japanese, Chinese)
Advance seat assignment application
If you contact the Korean Air customer center to apply for seat assignment, you can do it quickly and easily online without connecting to a customer service representative. Click the link below to go directly to the advance seat assignment site.
Go to the advance seat assignment site