Barely catch my heart (because I have to get a cashback discount…)
I called the Busan Bank customer center. 농협카드 발급조회
I am not a citizen of Busan, and I applied for issuance through the app because I wanted a new issuance rather than an existing customer. 이베이스매뉴얼
Notifying the situation that no further progress is being made on the schedule screen.
Counselors also visited nearby Busan Bank, Nonghyup, and Hana Bank, saying that there seems to be a problem with the computer.
Let me know if you can get it.
When I hang up the phone, I say, “Issuance can be done over the phone, can I help you with the phone number?” hahaha
Such an easy way!! Singing joy inside, I ask for you!! I did
When I called, they gave me the number of Kona I, a company before Busan Bank took over…
Of course, the Kona-I counselor said that a new issuance is not possible.
It was announced that it was a citizen of another region, and it was clearly communicated that it was a new issuance, but
I can’t understand why the Busan Bank counselor asked Kona I to issue a camellia coin.
A week goes by like that…
I was so frustrated that I decided to just write an annual leave, visit the Nonghyup and issue a card.
Before that, I searched the Nonghyup Card website to see if it was possible to issue it.
No search results even…
Before visiting the Nonghyup, call Busan Bank again.
I inquired if I should go to the National Agricultural Cooperative Federation or the unit Agricultural Cooperatives.
He said he had to call the Nonghyup card and ask..
(What do you know…?? It seemed that a little bit of employee training was needed regarding camellia)
Once I said I would go and ask, and I was about to leave, I called again.
He told me to go anywhere.
I went to the nearest Nonghyup and said that I came to issue a Busan local currency Dongbaekjeon card.
“Is that the card name?” Did you…….
under……….
When I go to the Nonghyup, the camellia card I have is such and such a card,
I explained in detail the process of my visit to the Nonghyup…
The employee looked up the card product and said, “It seems to be issued only at the Busan branch haha”
Dongbaekjeon site, blog, Busan Bank & Nonghyup phone consultation anywhere
No such information was given…
(If you think about it now, you can only use it in Busan, so I wonder if you thought it would be issued in Busan..)
After many twists and turns, I applied for a card at the Nonghyup branch and returned.
Finally after 3 days!!
could have it shipped.
I think it took about 3 weeks to get the card issued…
If you launch a new product and manage it like this,
I don’t think I’ll ever use it unless I really need it.
If the service has been expanded so that card issuance is possible immediately at Nonghyup / Hana Bank branches in other regions…
No, it is a pity that the app management and information delivery should be done properly in the first place.
I wish they paid more attention to management.