These days, with outdoor activities and gatherings being restricted, the number of people using OTT services at home is increasing. Among them, Netflix is extremely popular. I also love Netflix. However, when using Netflix, you may occasionally encounter inconveniences or problems. So today, I will tell you how to solve the problem using the Netflix customer service phone number and live chat.
Netflix customer service phone number
*index
1. Netflix customer service phone number
2. Netflix Customer Center Live Chat
3. Netflix recommended movies
Netflix customer service phone number
Netflix’s customer center is open daily from Monday to Sunday. However, Korean consultation is available from 8:00 am to 8:00 pm. Please note that English consultation is available 24 hours a day, 365 days a year. The Netflix customer service phone number is 00-308-321-0058. In situations where phone counseling is not possible, we also offer live chat counseling. Real-time chat consultation will be explained below.
Netflix customer service phone number
Netflix Customer Center Live Chat
① In the case of real-time chat, you only have to wait about 1 minute for a reply, so you don’t have to worry about it taking a long time. For Netflix Customer Center live chat, you must first connect to Netflix Customer Center. Please access through the link below.
https://help.netflix.com/ko/
Netflix Help Center
help.netflix.com
② Now, if you are logged in, please scroll down to the bottom. Then, you can find ‘Start real-time chat’ as shown in the picture below.
Netflix customer service phone number
③ If you click ‘Start Live Chat’, the questions that other people commonly asked before chatting will appear, as shown in the picture below. If there is something similar to what you want to inquire about, you can quickly resolve the issue without having to inquire through real-time chat.
However, if you don’t have any questions, you should contact us via chat. So, ‘Does this not apply?’ Below you will see the phrase ‘Please let me know what the problem is.’ Just click this.
Netflix customer service phone number
④ If you click ‘Tell me what the problem is.’, the ‘Describe the problem’ window will appear. Please enter your inquiry here. I wrote an inquiry, but a window asking me to log in appears. If you have a Netflix ID, please log in. If you do not have a Netflix ID or cannot remember, you can continue your inquiry by clicking ‘No’.
Netflix customer service phone number
⑤ Then, you will be taken to the chat room as shown in the picture below. The name of a Netflix customer service employee will appear as the agent you are currently chatting with. Click the box to the left of ‘Send’ below and enter the details of what you would like to inquire about. The agent will kindly respond.