There are documents required when filing an insurance claim due to an accident or illness. Today, we will organize the insurance claim documents for each accident, required documents, customer service phone number, etc. required when making an insurance claim for Kyobo Life Insurance. If you need related information to make your claim more convenient, please refer to the information below and prepare.
Hide table of contents
1 Kyobo Life Insurance Payment
2 Kyobo Life Insurance Claim Documents (Common)
2.1 Common
2.2 Additional documents (if necessary)
2.3 Documents required for insurance claim
2.3.1 Myself
2.3.2 Agent
3 Kyobo Life Insurance claim form (by accident)
3.1 death
3.2 Obstruction
3.2.1 Diagnosis of aftereffects or general diagnosis
3.2.2 Diagnosis of aftereffects
3.2.3 General medical certificate (if replaceable)
3.3 Diagnosis
3.3.1 Medical certificate
3.3.2 Documents confirming diagnosis
3.4 Hospitalization
3.5 Outpatient visit
3.6 Dental treatment
3.7 Fracture
3.8 Surgery
3.9 Actual loss
4 Download Kyobo Life Insurance Claim Document Form
5 Kyobo Life Insurance Customer Center Phone Number
6 Find the location of Kyobo Life Insurance branch
Kyobo Life Insurance Payment
Kyobo Life Insurance’s representative products include the following products. These days, many people file insurance claims directly without going through an insurance agent, so they often look into the required documents and claim documents themselves. Please refer to the Kyobo Life Insurance claim form, fax number, and form below.
e-insurance: health insurance, cancer insurance, pension insurance, savings insurance, disaster insurance, accident insurance
Direct insurance: whole life insurance, term insurance, health insurance, cancer insurance, pension insurance, savings insurance
Insurance: Whole life insurance, term insurance, health insurance, cancer insurance, pension insurance, savings insurance, children’s insurance, variable insurance fund service, etc.
retirement pension
Loans, funds, trusts
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Kyobo Life Insurance Claim Documents (Common)
common
Insurance claim form (including detailed consent form for filing an insurance claim)
Copy of claimant’s identification card
Additional documents (if necessary)
When confirmation of family relationship is required (for products covered by spouse, children, etc., when the beneficiary is a minor, etc.): Family relationship confirmation documents (example) family relationship certificate, marriage relationship certificate, etc. However, in the case of children, family relationship must be confirmed when registering the child within the contract terms. Skip the paperwork
When requesting a proxy: power of attorney, certificate of personal seal of the person holding the insurance claim (or confirmation of personal signature), consent to processing personal (credit) information of the person holding the insurance claim. However, the contracting parties (contractor, insured, beneficiary by reason of claim) are the same as the claimant’s ID card, contract. The person’s immediate family is replaced with a family relationship confirmation document.
Required documents for insurance claim
me
insurance policy
Real name verification certificate (resident registration card, driver’s license, passport)
For foreigners, passport, alien registration card, investment identification card issued by the Financial Supervisory Service
deputy
insurance policy
Power of attorney from the recipient (signature or seal on the confirmation of personal signature)
Seal impression certificate or confirmation of personal signature
Family relationship confirmation document (copy of resident registration or family relationship certificate)
Agent’s real name verification certificate
Representatives are limited to lineal descendants and spouses.
Kyobo Life insurance claim form (by accident)
Dead
Original or copy of death certificate (mortem report) (however, the copy must be compared to the original and attached to the basic certificate stating the death of the insured person)
In addition to the basic certificate, a copy of the family register/exit certificate containing the fact of death, (closed) family relationship certificate, etc.
disability
Diagnosis of aftereffects or general diagnosis
Issued after consultation at call center or customer PLAZA
Evidence of aftereffects
In the case of joint impairment in the arms, legs, spine, etc., the range of motion according to the AMA method must be recorded on the aftereffects disability certificate.
Impairments to body parts other than joints are written in accordance with the terms and conditions for each insurance sales period (the standards for determining impairments for each body part vary depending on the time of subscription, so please refer to the disability rating classification table and disability rating classification explanation in the relevant insurance terms and conditions)
Example) Vision impairment is corrected vision, hearing impairment is decibels (hearing test unit), and intervertebral disc impairment (products sold after February 1999) is not a motor impairment due to range of motion, but rather surgery and degree of sequelae neurological symptoms, central nervous system, and chest abdomen. For accessory organ disorders, describe the degree of limitation in basic movements of daily living (ADLs), and for amputation disorders, specify the amputation site in detail.
The disability status is specified in the disability certificate, and the disability payment rate is applied to contracts after April 1, 2005.
General medical certificate (if replaceable)
Chronic renal failure: Enter date of first hemodialysis and patient condition
Limb amputation: Describe the amputation site and patient condition, attach x-ray film
Artificial joint replacement: Enter the name of the surgery and the date of the surgery.
Spleen/Kidney Removal: Enter the date of surgery.
Diagnosis
diagnosis
Personal information (name, resident registration number), diagnosis name, diagnosis date, disease code, and hospital seal are required.
Document confirming diagnosis
Cancer: Pathological biopsy results sheet
However, liver cancer, lung cancer, and pancreatic cancer can be replaced with CT or MRI reading only in cases where biopsy cannot be performed.
Leukemia: Bone marrow test results
Stroke: CT or MRI scan
Acute myocardial infarction: coronary angiography result sheet, myocardial enzyme result sheet, electrocardiogram test result sheet
Other test results: echocardiogram, etc.
Admission
Medical certificate: Confirmation of hospitalization and discharge containing the name of the diagnosis or confirmation of medical treatment containing the name of the diagnosis and length of hospitalization (there is no limit to the amount of flat-rate insurance)
Confirmation of hospitalization and discharge: However, if the medical certificate includes the period of hospitalization, it is excluded when claiming actual medical insurance benefits.
outpatient visit
Documents containing the name of diagnosis, date and period of outpatient visit: medical certificate, outpatient visit confirmation, prescription (by date of outpatient visit), medical treatment confirmation, opinion, medical chart, etc.
dental treatment
Dental treatment confirmation (Kyobo Life Insurance form) or dental treatment diagnosis (opinion), copy of dental treatment record (tooth number, type of dental treatment, dental diagnosis confirmation date, and treatment completion date must be entered)
Fracture
Documents containing the name of the diagnosis: medical certificate, outpatient hospital confirmation, medical treatment confirmation, opinion, etc.
surgery
Documents containing diagnosis, surgery name, and surgery date: medical certificate, surgery confirmation, etc.
actual loss
Hospitalization: medical certificate, medical expense invoice (receipt), detailed medical expense statement
Outpatient visit: Choose one from medical certificate, outpatient confirmation, opinion, or prescription, medical expense invoice by outpatient visit date, detailed medical expense statement by outpatient visit date.
Prescription: Prescription (disease code), payment details by date (pharmacy receipt)
Check Kyobo Life insurance claim form on the official website👆
Download Kyobo Life Insurance Claim Document Form
If you need a claim form when making an insurance claim for Kyobo Life Insurance, you can download it from the form data room on the official website below.
Download Kyobo Life Insurance Claim Document Form👆
Kyobo Life Insurance Customer Center Phone Number
If you have any further questions or inquiries regarding insurance claims, please contact the customer service center phone number below for detailed information.
Kyobo Life Insurance Customer Center Phone Number: 1588-1001
Overseas: +82-2-2670-5222
Agent connection time: Weekdays 9:00 – 18:00
How to file a fax number insurance claim: You can contact the call center or branch of the consultant in charge and send the documents using the fax number you received.
Find Kyobo Life Insurance branch location
There are times when you need to visit the customer plaza when you need to carry out tasks such as insurance claims and payments or insurance contract loans. Security card issuance, insurance-related consultation, loan consultation, fund and trust product consultation are available. Operating hours are from 9 a.m. to 3:30 p.m. on weekdays.
You can find a branch near you through a business or area search, or you can search by entering the branch name, area name, or subway station name. Business hours may vary by branch, so please check below before visiting.
Also, please bring your ID (resident registration card or driver’s license) and insurance certificate when visiting.
Go to Kyobo Life Insurance branch and branch location 👆
Above, we have shared relevant information such as Kyobo Life Insurance claim form, required documents, fax number, and form download. I hope this was helpful and I will leave a good article for your reference.