Gwangju Bank is a bank that started in the 1960s and currently belongs to the JB Group. JB Group is said to include Jeonbuk Bank, Gwangju Bank, JB Woori Capital, and JB Asset Management overseas banks. This bank is probably familiar to people living in Jeollanam-do and North Jeolla Province. In Gyeongsang-do, there are banks that are widely used in each region, such as Daegu Bank and Busan Bank.
How to use Gwangju Bank branch information and customer center
# How to find Gwangju Bank branches and branches
Gwangju Bank is located not only in the Jeonnam region and Gwangju Metropolitan City, but also in metropolitan areas such as Seoul and Gyeonggi-do. A total of 142 branches are said to be in operation.
To find a nearby branch, go to the ‘Find a branch’ menu on the Gwangju Bank website or use the map app. To find where the branch is located, it is convenient to search on the website.
Use the [Bank Information > Branch Information] menu on the Gwangju Bank website. The website address is available as a link at the bottom of the article.
*Gwangju Bank business hours are from 9:00 to 16:00.
# Things you can do with the Gwangju Bank mobile app
The tasks below can be completed through the mobile app without visiting a Gwangju Bank branch. This is useful information to know next time.
Cancellation of long-term non-use of automated devices
Change in automatic device transfer limit
Electronic financial transfer limit change
Clear security media Bunhonghippower error
# How to report loss or theft
Additionally, accident reports such as cards, bankbooks, seals, and security cards can also be reported through mobile devices or the website. Please use the [Customer Center > Accident Report] menu.
If it is difficult to report an accident through a mobile app, the fastest way is to call customer service.
Gwangju Bank Customer Center Information
Gwangju Bank Customer Center Phone Number
1600-4000
1588-3388
*Counselor connection time: Weekdays 9:00 ~ 18:00
Card loss reporting center: 1577-3650
# Customer center phone numbers for other services.
Customer center phone number for the visually impaired: 1644-7766
Senior citizens only, plain language service available: 1661-3633
When calling from overseas: 82-62-239-5000
Personal credit loan: 1644-0701
Card loan, cross product sales: 1899-9600