If your PayPal account has been hacked, strange payments sometimes occur in a chain.
If the details remain on PayPal, you can request a cancellation through the Dispute Resolution Center and it will be resolved immediately.
like this
However, this case is quite a slap in the face. 페이팔 체크카드
This case is still being resolved. 이베이스매뉴얼
I’m going to break it down one more time with the purpose of recording the resolution process.
I got this text message on Monday morning.
It means that 51,286 won was paid in Singapore.
I never paid
So I went to the PayPal website.
There is no record of such a payment being made on June 13.
It seems that someone registered my card to another PayPal account and paid for it.
So, when I go to the Kookmin Card website, there is this information.
$46.19 was paid on CDKEYS.COM.
I immediately called Kookmin Card for advice.
Me: The payment was made to a PayPal account other than my PayPal account, what should I do?
Counseling Center: If you do not normally use PayPal, it will be canceled immediately, but since you usually use PayPal a lot, this does not fall under ‘abnormal approval’.
Me: Then what should I do? When I look at my PayPal history, it doesn’t show up in my history.
Counseling Center: You should contact PayPal first. There is no way we can help you at this time. We will send you an ‘appeal only’ email account from our side, so please consult with PayPal and attach supporting documents.
Me: Yes, I understand. So, can you report the loss of the card now and reissue it?
Counseling Center: Yes, that’s how we handled it.
In reality, it seems like we talked for over 20 minutes, but to summarize, it was something like that.
However, I did not understand what the proof was supposed to be. My PayPal account doesn’t have that history, so what’s the meaning of consulting…
Anyway, let’s try to contact PayPal customer service first.
When there was a hacking case in the past, I have a good memory of being quite kind and quick to deal with it.
I called the customer service center, but they said it was not open because it was non-face-to-face.
I can’t help it.
I found the message center.
help me more
Once I sent this.
The card was lost anyway and destroyed, so it doesn’t matter if I just reveal it here.
After chatting up to that point, I wait for a few minutes to get a call from an international number.
He was a little clumsy in Korean, but there was no problem in communication.
Counseling Center: Hello. I called the message center.
Me: Yes, hello. My card was charged $46.19 at 3 am this morning, but I have never paid.
Counseling Center: That’s right. Could you please give me all the card numbers?
Me: Shall we talk over the phone or deliver it by message?
Counseling Center: Please do whatever is convenient for you.
Counseling Center: Confirmed. I’m trying to search for this card number right now… but there’s no record of $46.19 being paid.
(Of course. I didn’t call because there was no payment history..)
Me: Yes, that’s why I contacted you. Is it possible to search the history of payments made to other accounts using this card number?
Counseling Center: I’m talking about the results of searching all PayPal payment details right now. There is no record of $46.19 being paid.
Oh, I see.
When I first applied for counseling, I actually applied out of desperation.
The payment was not made with my ID, how do I fix it?
However, if you have received an answer up to that point, the question will be resolved.
Like other PayPal payment details, it says PAYPAL, but it is not actually a payment with PayPal.
It is a scam that pretends to be PayPal from the name of the merchant.
Me: Oh, you mean that there is no way to check the payment of all users?
Counseling Center: Yes!
Me: Then can you tell me what you just said in a message? I would like to submit it to the bank as proof.
Counseling Center: Yes, I understand.
Helen, you did a great job.
She gathered evidence one by one.
So she ended the objection.
When using a new card, I want to use a method of locking overseas payments and temporarily unlocking them only when making overseas payments.
Once I applied, I wonder if I will get a refund.