T’way Customer Center Guide
Among the various situations encountered when traveling, everyone experiences a moment when they need help from the airline customer center. For those who use T’way Air, we will provide detailed information on how to use the T’way Customer Center.
Role of the T’way Customer Center
The T’way Customer Center provides various services such as inquiries related to reservations, flight ticket changes and cancellations, and information on baggage regulations. You can receive help from the T’way Customer Center to resolve problems that may occur before or during your trip or to obtain necessary information.
Reservation inquiries through the T’way Customer Center
If you have any questions about reservations, seat assignments, online check-in, in-flight services, etc., you can contact the T’way Customer Center.
T’way Customer Center’s response in emergency situations
The T’way Customer Center will respond quickly and provide guidance to customers even in emergencies or unexpected situations such as flight delays or cancellations.
T’way Customer Center Hours and Methods of Use
The T’way Customer Center is operated 24/7 for your convenience and provides services through multiple channels to minimize call waiting time.
T’way Customer Center Contact
If you wish to contact T’way Customer Center, you can use the reservation center phone number 1688-8686 to talk to a professional counselor and resolve the issue.
Online Inquiry Available
In addition to phone calls, you can also inquire online through the customer service section on the T’way Air official website. FAQs in the form of questions and answers are also provided, so you can quickly resolve basic questions.
How to Respond in an Emergency Situation
In the event of an emergency, a real-time call with a T’way Customer Center counselor is the most reliable way to resolve the issue. The counselor will quickly understand your situation and provide specific solutions.
Additional Tips for T’way Customer Center
Before using the T’way Customer Center, you can receive smoother consultation by knowing a few tips.
Preparing Reservation Number and Personal Information
When contacting the T’way Customer Center, you can receive quicker consultation by preparing the reservation number and passenger’s personal information in advance.
Guide to Flight Ticket Cancellation and Changes
Since flight ticket cancellation or change through the T’way Customer Center is conducted according to established regulations, it is recommended that you familiarize yourself with the procedures provided on the website or by phone.
Please refer to the FAQ section
You can find basic information about flight reservations, special baggage requests, and various discount benefits in advance in the FAQ section, so please use it.
T’way Customer Center will be a strong partner for travelers with various services, from urgent requests to providing necessary information before traveling. In order to prepare for unexpected situations that may occur during air travel, please familiarize yourself with the information provided by the T’way Customer Center in advance and increase the safety of your trip.