Temu is an online marketplace platform that sells cheap products made in China in bulk. It can be considered an online shopping mall similar to AliExpress.
Recently, as the use of the Temu app has increased in Korea, the number of people requesting Temu returns, refunds, and exchanges has also increased. Since it is a Chinese product, it is often of low quality and may be damaged during delivery.
This time, we will take a detailed look at the Temu customer center phone number, return, refund, and exchange application methods.
Two meanings of Temu Kang: Fraud, refund, exchange, withdrawal, and how to use the customer center
These days, there are many people using Temu, an online shopping mall platform operated in China. The MZ generation uses it a lot, but middle-aged and older people also purchase products cheaply from Temu. This
Temu customer center phone number
You cannot contact the Temu customer center by phone. Instead, they solve problems such as exchanges, returns, and damages through chat consultation, so let’s take a look at the chat consultation method below.
How to apply for Temu returns, refunds, and exchanges
After accessing the Temu app, select ‘Me’ at the bottom line, press the gear on the top right, and click ‘App Information’. Then, select a contact and you can contact us. You can apply for returns and refunds in the chat. Free returns are available once per order for up to 90 days from the date of purchase.
However, please note that the following products cannot be returned or refunded.
Worn clothing
Products with damaged tags
Part of products received as gifts
Products that have been washed
Products that are not eligible for return at the time of purchase
Products that are different from when they were first purchased
Go directly to Temu SNS Customer Center
Temu operates various SNS. If you find it difficult to contact us via email or online chat, please refer to the SNS where you can easily make inquiries via DM, message, etc.
Go directly to Temu Instagram
Go directly to Temu Facebook
Go directly to Temu TikTok
In conclusion
We have looked into the Temu Customer Center phone number, return, refund, and exchange application methods in detail.