We learned about K Bank’s customer service phone number and operating hours. K Bank, an internet bank, is widely used because of Bitcoin. If you are curious about K Bank’s operating hours and customer service agent contact times, please check below.
K Bank Customer Center phone number and operating hours
K Bank has two customer service phone numbers for each bank/card service. You can select and use the service depending on the service you need.
K Bank Customer Center Phone Number: 1522-1000
K Bank Card Customer Center Phone Number: 1522-1155
When calling from abroad, the number is 82-2-3778-9111
Counselor connection time Bank: Every day from 9:00 to 22:00 Card: Weekdays from 9:00 to 18:00 Accident report, Talk consultation: Available 24 hours a day
Shortcut number 1 for each ARS service. Personal service number 2. Corporate service number 8. Voice phishing and loss reporting
K Bank-Customer Center
Additionally, service availability may be restricted between 23:50 and 00:10 daily. Use may be restricted during this time for reasons such as system inspection or regular maintenance, and transfers to other banks may be restricted depending on the service hours of the other bank.
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How to report lost/stolen K Bank card
You can report card loss or theft by calling 1522-1000 24 hours a day, or through the K Bank app. In the K Bank app, go to [Menu > Check Card > Report/Cancel Lost Card].
If you report the loss of your card and apply for a reissue, you can cancel on the same day, but you cannot cancel from the next day. Therefore, even if you find your card again, you must receive a reissued card and use it.
When you reissue a card, the card number and expiration date will change, so if you were using simple payment or automatic transfer, you will need to register again. Because of this inconvenience, some people do not rush to report the loss even if they think the card has been lost. However, it may be stolen, so it is safer to report the loss quickly. Let’s consider getting a new card and using it and report it as soon as possible.
K Bank deposit/withdrawal fees
One of the advantages of internet banking is that remittances to other banks are free. However, overseas remittance is said to be 4,000 won per transaction. And K Bank can be used at GS25, all banks and branded ATM machines. ATM fees are also waived and are free.
However, affiliated VAN companies such as Hyosung T&S, Hannet, Cheongho Easy Cash, Korea Electronic Finance, Lotte PS Net, and ATM Plus charge a withdrawal fee of 1,100 won, a deposit fee of 1,500 won, transfer fees of 1,300 won for under 100,000 won, and 1,500 won for over 100,000 won. no see. However, devices from affiliated VAN companies with a bank brand attached are exempt from the fee.
Therefore, if you need to withdraw or transfer money from your K Bank card or account, using a bank-branded ATM is a way to save on fees. Please remember this.
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Automation device usage
This is the limit for using automated teller machines (ATMs). If you wish to make an upward adjustment, you can do so by calling customer service.
1 time
1 day
card
withdraw
1 million won
6 million won
deposit
1 million won
No limit
transfer
6 million won
30 million won
No card transaction
withdraw
1 million won
1 million won
transfer
6 million won
10 million won
SMS Notification Service Cost
The SMS service, which notifies K Bank account deposit and withdrawal details via text message, costs 900 won per month for the monthly subscription type and 20 won per case for the per-case type (volume-based system). You can apply for the service by calling the K Bank customer service center or through the app.