Kookmin Bank and Kookmin Card are among the financial services used by many people. If there are a lot of people using the service, there will be a lot of people using the customer service center and making a variety of inquiries. In this article, we have organized Kookmin Bank and card customer center phone numbers in more detail.국민은행 고객센터
Comprehensive list of Kookmin Bank and Kookmin Card customer center phone numbers
Kookmin Bank Customer Center Phone Number Summary
Kookmin Bank Customer Center has various phone numbers for each field. If you inquire from a number other than the department in charge, you may end up having to call again, so please refer to the information below and contact the correct department.
1. Representative number
Kookmin Bank’s main number is 1588-9999. We are mainly responsible for deposit, loan, internet, star banking consultation, accident reporting, and automated device work, and consultation is available 24 hours a day.
2. Consultation only
Kookmin Bank’s telephone number for consultation is 1800-9999. Most consultations except loss and accident reports are available, and operating hours are weekdays from 09:00 to 18:00.
3. New membership consultation
The new membership consultation phone number is 1800-9500. If this is your first time using the service, we recommend that you first receive subscription consultation through the number above. (Operating hours: Weekdays 09:00 – 18:00)
4. Real estate finance consultation
The real estate finance consultation phone number is 1644-9571. There are mainly inquiries related to houses, apartments, and land, and operating hours are from 09:00 to 18:00 on weekdays.
5. Kookmin Card consultation
The Kookmin Card consultation phone number is 1588-1688. This is good to know because in most cases, if you contact your bank, you will end up having to call the credit card company again.
6. Smart call easy currency exchange
The Smart Call simple currency exchange phone number is 1800-9990. You can now make currency exchange applications and inquiries faster over the phone. (Operating hours: Weekdays 09:00 AM – 6:00 PM)
7. Consultation only for seniors
The consultation phone number exclusively for seniors is 1644-3308. Elderly people are also encouraged to make inquiries more conveniently through senior consultation. (Weekdays 9:00 AM – 6:00 PM)
8. Sign language consultation
The sign language counseling phone number is 070-7451-9901. You can now speak to an agent using sign language. However, please note that it is only available for Android smartphones.
(Weekdays 9:00 AM – 6:00 PM)
Information on operating hours
In addition to inquiries to customer center agents, there are also inquiries that can be made simply by phone, so please refer to the information below. However, please note that only some services are available between 00:00 and 07:00 on the third Sunday of every month due to system adjustments.
check
Balance, transaction history, deposit details, and checking account details are available 24 hours a day.
Insurance account inquiries are only available from 9:00 AM to 18:00 PM on weekdays and are not available on weekends.
Cashier’s check tracking is available 24 hours a day on weekdays and weekends.
Accident report
Accident reporting (debit card, cash card, security card, bankbook, seal) is available 24 hours a day on weekdays and public holidays.
Accident report details inquiry (cash card, bankbook, seal, security card, foreign currency bankbook seal) available 24 hours a day on weekdays and public holidays
User Management
ID inquiry and user password reset: Available 24 hours a day on weekdays and public holidays
Find a branch
These days, people are more likely to do business online or through mobile devices, so there are fewer people visiting in person. So, if you suddenly need to make an application in person, it is not easy to find a bank in your neighborhood. So, you can easily find it by entering the branch finder below, changing it to a local name, and clicking the magnifying glass button.
Find a Kookmin Bank branch
In conclusion
Today, we learned about Kookmin Bank’s customer service center, card company phone numbers, and how to find a branch. Many people think that each bank has only one phone number, but it turns out that each department is assigned a number, so please note that you can get a quick consultation by calling the designated number.